In February 2015 Cara Antoine, Continuous Improvement Leader at Shell, recognised the need to create a single, standard process for employees to request and receive access to IT and Real Estate services, tools, and solutions.
Cara had recently gone through her own personal experience of acquiring an impairment, due to the loss of an eye. Through her re-integration into the workplace, she discovered that things weren’t as smooth as they should be for employees with disabilities.
Considering the global nature of Shell’s work and the variety of business functions and teams involved in enabling access to the workplace, Cara brought a diverse range of individuals together from each functional area of Shell to explore and understand the existing processes that catered to disabled employees and so work on a lasting solution.
Read the full case study here.